THE LASER MACHINE CO · DELIVERY
Shipping & Delivery Information
All pricing on our site includes standard delivery to mainland England addresses. Here's everything you need to know about how your machine gets to you.
How Delivery Works
Most customers collect their machine in person after attending training at our Rossendale clinic — this is our preferred method as it means you leave fully trained and confident, machine in hand.
If you'd prefer delivery direct to your address, we arrange courier delivery via DHL to anywhere in the UK mainland. Just let us know at the time of ordering and we'll take care of it.
Delivery Timeframe
Our machines are manufactured to order. Here's the typical timeline from purchase to delivery:
STEP 1
Manufacturing
2–4 weeks
STEP 2
Quality Check
Included in above
STEP 3
Shipping
1–2 weeks
Total: approximately 4–6 weeks from order to delivery
We'll keep you updated throughout and confirm your delivery date once dispatched.
Delivery Costs
Courier delivery is included in the purchase price for mainland England addresses.
A delivery surcharge may apply for the following locations:
- Northern Ireland
- Scottish Highlands and Islands
- Isle of Man
- Channel Islands (Jersey, Guernsey)
- Any other non-mainland address
If your address falls into one of these areas, contact us before ordering and we'll confirm the exact surcharge.
International Delivery
We currently supply machines primarily within the UK. If you're based outside the UK and interested in purchasing, get in touch — we're happy to discuss international shipping on a case-by-case basis.
Receiving Your Machine
Machines are delivered by courier and will require a signature on arrival. Please inspect the packaging carefully before signing — if there is any visible damage to the outer packaging, note this on the delivery receipt before the courier leaves.
Machine arrived damaged? Contact us immediately on WhatsApp or 07763875362 and we'll resolve it as quickly as possible.
QUESTIONS ABOUT YOUR ORDER?
We're happy to help at any stage of the process.