About Us
Powering the Future of Skincare with Precision & Innovation
✨ Meet Alex & Dawn — The Mother & Son Duo Behind It All ✨
We’ve spent the past six years building our clinic Alex James Clinic and Alex James Training Academy into industry-leading names. Our business is founded on real experience — we don’t just teach or sell; we actively run a thriving clinic, performing our own treatments every single day.
Our journey led us to create something of our own — The Laser Machine Co. & The Cosmetic Machine Co. For the past year, we’ve been developing a premium range of laser and cosmetic machines designed to deliver exceptional performance and reliability — combining cutting-edge high specifications, with accessible pricing to suit clinics of all sizes.
With over 200 five-star Google reviews, we are backed by a history of outstanding customer service and thorough, professional training that continues to grow, our results and reputation speak for themselves.
What truly sets us apart is our passion. We love helping others achieve their goals — empowering clinic owners and practitioners to deliver incredible results and build successful, independent businesses with confidence.
We believe in building long-term partnerships — not just selling devices. That’s why we offer comprehensive support, certified training, and personalised customer service from day one.
Thank you to everyone who has supported our journey so far — we’re only just getting started!
LASER MACHINES
For hair removal, tattoo removal, acne treatment, pigmentation, and more — all engineered with advanced safety protocols and tailored wavelengths for every skin type.
AFTER-SALE SUPPORT
Our relationship doesn’t end at purchase. We provide ongoing technical support, treatment support, servicing, repairs and upgrades to keep your clinic running smoothly.
TRAINING PROGRAMS
Learn how to use your machine with confidence. We offer online and on-site training conducted by industry professionals.
GROWTH ASSISTANCE
We help our partners scale with marketing support, client retention tools, and expert consultations to grow your treatment offerings.
LOOKING FOR EXPERIENCED AGENCY?
CLIENT CENTERED
Everything we do is built around your success — from machine performance to support responsiveness.
DEDICATED SUPPORT
From setup to servicing, our support team is always ready to assist you — so your treatments run smoothly without interruption.
EFFECTIVE TECHNOLOGY
Our machines are designed to be user-friendly and practical — no complicated systems, just straightforward results.
RELIABILITY YOU CAN TRUST
Our devices are built to last, supported by regular updates, certified spare parts, and proactive maintenance services.
CERTIFIED TRAINING PROGRAMS
We provide step-by-step training by qualified professionals to ensure you and your team feel confident using our machines from day one.
CONSISTENT PERFORMANCE
Each device is tested for quality and reliability, so you can trust it to perform consistently with every treatment.
OUR CLIENTS SAY:
Read What Our Customers Say About Us
